InnoTrax Results Software (i-TRAXrs) is a Results-Based Contact Center and Data Center Software System designed to provide 100% Accountability, improve training, forecast future needs and measure Customer determined performance characteristics. Much like our Recruiting Process, i-TRAXrs was developed through our years of staffing experience and is customizable to each individual Client's needs.

i-TRAXrs is comprised of a Task Tracker, Training & Evaluation Database and Forecasting Tool. Clients determine which i-TRAXrs components best meet their needs and InnoSource Contact Center IT Specialists implement the appropriate package.

i-TRAXrs allows you to ultimately grade your Contact Center and Data Center against industry standards and provides you the tools needed to develop Action Plans focused on achieving best-in class results!

Please contact InnoSource to find out what i-TRAXrs can do for you today!