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Recruiting and Retention
InnoSource specializes in recruiting entry-level long-term positions for Call Center and Data Center Operations. Our services are designed to increase productivity while reducing turnover and employment costs. Focused areas of recruitment include:

Call Center Operations

  • Customer Service
  • Credit and Collections
  • Claims
  • Billing
  • Application Processing
  • Order Entry
  • Telesales

 

Data Center Operations

  • Help Desk
  • Production Control
  • Mainframe Operations
  • Network Support
  • Technical Support
  • Peripheral Operations

The InnoSource Recruiting and Retention Team will work with your supervisors to develop a competency model for recruitment. InnoMarking, or testing, will benchmark existing successful employees to determine success criteria objectives for recruiting new associates. These success criteria objectives will then be used by the recruiters in their recruiting process. Our recruiters will source and screen candidates to assure the hiring of qualified and motivated associates for our clients.

Our Account Manager will coach associates with employment issues and work with your supervisors and managers to instill good work ethic and develop strong operational skills to add measurable productivity to your bottom line. InnoSource will report to you quarterly regarding Candidate Sourcing and Tracking, Selection Process, Retention, and Performance Standards.

 
 
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